We'd Love to Hear From You

Get in Touch
With Iza Home

Whether you have a question about a reservation, want to partner with us, or simply want to say hello — our team is always here for you.

Call Us
Phone
+250 788 223 733
Email Us
Email
hello@izahome.rw
support@izahome.rw
Visit Us
Head Office
KG 11 Ave, Kiyovu
Kigali, Rwanda
Working Hours
Always Open
Mon – Fri: 8:00 – 20:00
Sat – Sun: 9:00 – 17:00
Send Us a Message

Let's Start a
Conversation

Our dedicated team is ready to assist you with anything — from room inquiries and booking support to partnership opportunities and press requests.

We typically respond within 2 business hours. For urgent matters, please call us directly.

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Office Hours
Monday – Friday 8:00 AM – 8:00 PM
Saturday 9:00 AM – 5:00 PM
Sunday 9:00 AM – 3:00 PM
Online Support 24 / 7
Send a Message

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Your information is safe and will never be shared.
Find Us

Our Office in
the Heart of Kigali

We are based in Kiyovu, one of Kigali's most vibrant neighbourhoods — easily accessible from anywhere in the city.

KG 11 Ave, Kiyovu, Kigali, Rwanda
+250 788 223 733
hello@izahome.rw
Quick Answers

Frequently Asked Questions

Simply create a free account, browse our curated room listings, choose your destination and dates, and click "Reserve." You will receive instant confirmation directly to your email.
Yes. Each property has its own cancellation policy which is clearly displayed before you confirm. You can manage your booking directly from your account dashboard or by contacting our support team.
Yes, all prices on Iza Home are displayed and charged in Rwandan Francs (RWF). There are no hidden fees or currency conversion surprises.
Iza Home has its own branches across Rwanda including Kigali, Musanze, Rubavu, Nyamata and more. Each branch is fully owned and operated by us to guarantee consistent quality at every location.
Absolutely. We take your privacy seriously. Your personal data is encrypted, never sold to third parties, and handled in compliance with Rwanda's data protection regulations.